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How diamondexchange99 Handles Your Personal Data

At diamondexchange99, we are clear about what personal data we collect when you open an account, how we store it, and the rights you hold over it at…

Data collected only as neededEncrypted account storageYour right to access or deleteUPI & Paytm transaction records protectedContact us any time for data queries

Explore The Lobby Read FAQ

What Data We Collect and Why We Hold It

diamondexchange99 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on diamondexchange99.net, we collect the information needed to verify your identity, process deposits via UPI, Paytm or PhonePe, and maintain your account records. This includes your name, email address, contact number, and payment reference details associated with UPI handles or Paytm

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wallet IDs. We do not sell this information to third parties. Data is stored on secured servers and retained only for as long as required under applicable law or as needed to resolve disputes. Access to your account and the applicability of this policy depend on
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local law and are available where local law permits. If you initiate a withdrawal, your payment method details — whether UPI, PhonePe or another supported rail — are verified against your registered account before any transfer proceeds.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we handle your personal data, want to request a copy of the information we hold, or wish to ask us to correct or delete it…

Email Support Send your data request or privacy query to our dedicated email address. Include your registered account email so we can locate your records and respond accurately within five business days.

Live Chat Open the live chat window on diamondexchange99.net and select the Privacy or Account topic. A support agent will log your request and escalate it to the data team if the matter requires formal review.

Account Help Centre Visit the Help Centre section of your account dashboard to submit a data access or deletion request directly. Your submission is logged with a reference number so you can track progress at any point.

DATA HANDLING STANDARDS

Six Ways We Protect and Manage Your Account Data

From the moment you complete account registration to every deposit you make via UPI or PhonePe, we apply consistent data-handling practices designed to keep your information accurate, secure…

Data Minimisation

We collect only the fields needed to operate your account — name, contact, payment reference, and device data.

Cookie Usage

Cookies on diamondexchange99.net are used for session management, fraud detection and load balancing.

Account Security Practices

Your account password is stored as a hashed value — our staff cannot read it.

Data Retention Policy

We keep your account records for the period required under applicable law, and for a reasonable window after account closure…

Your Right to Request Changes

You may request a copy of the data we hold, ask us to correct an inaccuracy, or request deletion of…

Third-Party Data Sharing

We share your payment reference data only with the payment processor handling your UPI, Paytm or PhonePe transaction.

Common Questions About Your Privacy on diamondexchange99

The questions below cover the data rights and privacy practices we hear about most from account holders in India. If your question is not addressed here, reach out through live chat or email and our privacy team will respond within five business days.

We collect your name, email address, mobile number, and the payment details you provide when depositing via UPI, Paytm or PhonePe. We also log device type and session data for security and fraud-prevention purposes.

We share payment reference data only with the processor handling your UPI or Paytm transaction. We do not sell personal data to advertisers or third-party marketers. Data is disclosed to authorities only when legally required.

We retain your records for the period required under applicable law and for a reasonable window thereafter to resolve any disputes or payment queries. Once that period ends, personal identifiers are removed from our active databases.

Send a data access request to our support email or raise it through live chat, selecting the Privacy topic. Include your registered email address so we can locate your records. We aim to respond within five business days.

Yes. Submit a deletion request via email or through the Help Centre in your account dashboard. We will complete the deletion or explain any lawful reason we must retain certain records, such as a pending dispute or a legal obligation.

Cookies are used for session management, fraud detection and performance. You can disable non-essential cookies in your browser settings. Doing so does not block access to your account or affect how deposits via UPI or PhonePe are processed.

Contact us immediately through live chat or email. We will audit your account session logs, help you reset your credentials, and escalate the matter to our security team. Enable two-step verification afterward to strengthen your account access.

How diamondexchange99 Handles Your Personal Data

How to Contact Us About Your Data

Six Ways We Protect and Manage Your Account Data

Data Minimisation

Cookie Usage

Account Security Practices

Data Retention Policy

Your Right to Request Changes

Third-Party Data Sharing

Common Questions About Your Privacy on diamondexchange99

01 What personal data does diamondexchange99 collect when I open an account?

02 Does diamondexchange99 share my data with third parties?

03 How long does diamondexchange99 keep my account data after I close my account?

04 How can I request a copy of the data diamondexchange99 holds about me?

05 Can I ask diamondexchange99 to delete my personal data?

06 How does diamondexchange99 use cookies, and can I turn them off?

07 What should I do if I think my account data has been accessed without my permission?

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